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CSR PROJECT FOR NOVATEUR ELECTRICALS (LEGRAND): TELEMEDICINE CENTRE at JALGAON, MAHARASHTRA

In Global Healthcare Access and Quality Index Study, India ranks 154 among 195 countries. WhiteSwan Consulting Group (WCG) along with Noveteur Electricals Private Ltd. (LEGRAND) has taken initiative in providing good quality health care facility to the rural population with the help of Telemedicine.

WCG with Noveteur Electricals Private Ltd. (LEGRAND), as a CSR initiative, sets up a Telemedicine Centre at Jalgaon, Maharashtra, India. This project aims to provide quality primary health support to the local community especially to the marginalized section of society, mostly poor, which do not have access to proper medical consultation facilities at affordable price.

In this project:

• WCG is CSR Strategic Advisory partner
• Centre for Rural Entrepreneurship and Technical Education (CREATE) is the implementing agency
• Noveteur Electricals Private Ltd. (LEGRAND) is the Technology Partner
• Nanavati is the medical consultation partner
• SGS is the Impact evaluation partner
• e Aarogyee is the Telemedicine Centre at Jalgaon.

Aim of this Project:

• To provide access to quality medical services through distantly located reputed hospital & their medical practitioners through Telemedicine.
• To provide low cost medical tests and medical check-ups for community living in slums and localities in the nearby areas.
• The Centre shall act as conduit/facilitators between the communities and distantly placed medical practitioners at Nanavati Hospital, Mumbai.

About the Project:

Telemedicine facilities are setup in the nearby areas of the plant so as to provide quality medical consultation to the people living in those areas at a token price. There are qualified paramedical staffs in the center that collects basic parameters of patient, do screening by using devices and seek advice of the doctor from the hospital. The prescription is provided by the Doctor for treatment. Such center caters around 10,000 population including families of workers, contract employees and other poor families living in the area and create goodwill by generating social good.

Why Telemedicine?

In Jalgaon city where majority of the slums/poor community lives, there is a lack of availability of qualified doctors with good credentials. The community has no option but to get their medical problems solved through the medical practitioners available in that district until it gets really serious to take the patient to a distantly located hospital.

To make the access of qualified doctors with good credentials and to provide affordable medical services to the poor section of society, this project is been selected.

Pictures:

MD of Novateur addressing the community on the opening of Telemedicine Center at Jalgaon, on 28th March 2017

Behind: Telemedicine center called Aaroge
Front: CEO and Founder Director WCG, CSR Strategic Advisory Partner for the project, at the opening of the center

Intensive Training Consulting Interventions:

CRWC Training Consultant – WCG worked at enhancing ‘Labour Motivation & Labour Productivity’ of 500 casual labourers. Using our 7 step Organizational Effectiveness Process, we could deliver 45% increase in productivity in 3 months, using a 360 degree intensive diagnostic approach, developing & applying integrated holistic systemic solutions indigenous and innovative, through training, mentoring, coaching interventions

Spice Training Consultant: Developed need based training design, material and methodologies for its ‘Brand Change project’. Trained 900 employees in 30 workshops. WCG could bag the project even when service providers like Franklin Covey were in fray.

Testimonial HR Head: “SPICE Telecom had huge needs to change brand image of staff. After WCG training, we evolved new Marketing Campaign to “Come to Spice Hotspot for Best Trained Staff”. We could integrate total customer handling experience into the training by WCG. This was surely one of the most important Training interventions in the history of SPICE. Training at this scale had NEVER been done. WCG was Right team, Right time for us!”

WCG as Training Partners to PwC for Capacity Building of SMEs in Haryana: WCG was selected to partner with PwC and GTZ of Germany out of all training providers in Delhi NCR

Consultant- Bhilwara Power facilitated employee engagement to arrest employee turnover We were hired to train the new recruits from IITs. The company was facing turnover issues, we helped them in effective employee engagement and thus bringing down the employee turnover. Conducted full 360 degrees need assessment of all target group, helped them develop their individual need maps, action plans with time bound practical methodologies, as well as their reporting formats.
A top-down interview approach was followed to get to the root of the problem. 7 step Systemic Organizational Effectiveness Model was applied, that gave good results.

Consultant- NetHughes India Ltd., for internal systems, processes ramification & people engagement & training

The company was facing a problem of ‘ineffective internal communication’ we conducted thorough need assessment, identified the cause and effect relationships, of such mis-communication and confusion in the organization. The solutions were then identified and discussed with the top management and put into place.

A whole lot of HR and effective employee engagement strategies were adopted, where we actually hand held the teams and the team leaders to put them in place and also put in systems for review and monitoring. Effective systems for example the code library and many such systems were introduced by us, along with continuous employee development programs. The management reported better team working and higher employee happiness.

HR & Training Consulting- Tekriti Software

Conducting Need Assessment for the whole organization, conducting need based trainings for all employees, working on employee retention startegies leading to employee turnover becoming zero in 3 months, facilitating the organization in creating its Vision Mission and core values. Creating Team Synergy systems like ‘rotating team leaders’. Helping HR in putting HR systems in place, forming ‘Sharing Forum’, Counselling employees, & creating high energy at the workplace

Testimonial Tekriti Team Lead:
“As a result of the training and consultancy interventions our organization started to grow dramatically. Within 6 months our company expanded by 100 percent“ – Mr. Arvind, TL, Tekriti Software

T&D & Strategic Direction – 16 Companies, TeNet, IIT Madras

Responsible for Training Function of all 16 companies of TeNeT, IIT Madras, along with providing Consulting services to these companies for ‘Strategic Direction & internal Systems ramification & development’

We created a common training platform for all 16 companies, in IT & ITES space. Here we innovated the ‘7 step organizational effectiveness process’. We were assigned Advisorship of n-logue, major innovation company of TeNet

We could bring down the employee turnover from 20% to less than 4% in 3 months…due to employee engagement strategies and high power works systems like vision workshops, round table discussions, rotating team leaders, scenario builders,  idea engineers, cross functional teams led by idea owners!

At TeNet we also created CEOs platform, HR platform, Innovators forum, Sharing forum. We could initiate the culture of ‘sharing’ in all the 16 companies.

TATA-AIG

As Consultant, we undertook responsibility for Training and Development function for the north eastern region. Helped open the Guwahati office, and started training offices in NE like Naogaon, Tinsukhia, Dibrugarh, etc.

We trained almost 3000+ managers & advisors of the company.

Reported Results of Multicultural, Gender Sensitivity Diversity & Inclusion Trainings:

Some Results of Multicultural & Diversity Interventions: high positive synergy between people of various regional cultures and diversities, has been reported by HR. To quote one organizational HR (world leaders in display technologies) not even a single case of harassment has reported even after one year of interventions (where earlier 40% of women complained of some or the other kind of sexual harassment)

In most organizations, HR has reported the environment to be much healthier after our training interventions. Employees understand and respect each other much more than before and respect diversities of gender, multi-cultural, region and, language. Director HR and Managers HR, both reported high effectiveness of interventions

Use of multicultural Prayers and Visualization leading to Brain-stilling is helping participants in ‘differentiating the right from wrong’, leading to lower cases of multicultural and ethnic harassments, and a steep fall in ‘false and malicious complaints of sexual harassment against men’ is observed by organizations, where we have intervened.

WhiteSwan Consulting Group, Awarded ‘BEST HRD PRACTICE 2017, IFTDO Global HRD Awards, at Oman among its 5,00,000 members in 30 countries. (Read more https://in.linkedin.com/in/dranjalinigam).